Terms of service
Terms of Service
Effective Date: 06/11/25
Last Updated: 06/11/25
Welcome to Hamsa Jaipur. These Terms of Service govern your use of our website and any services, features, or content offered through it, including the purchase of our silver jewellery products.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. Eligibility
You must be at least 18 years old or accessing the Site under the supervision of a parent or legal guardian. By using this Site, you represent that you have the legal capacity to enter into this agreement.
2. Product Information
We strive to ensure all product descriptions, images, and prices are accurate. However, slight variations may occur due to lighting, photography, or handmade nature of our jewellery.
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All products are made of 92.5 Sterling Silver, unless otherwise stated.
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Prices are subject to change without notice.
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We reserve the right to correct errors, inaccuracies, or omissions at any time.
3. Orders and Payments
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By placing an order, you confirm that all information provided is true and accurate.
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We accept online payments via [Razorpay / Credit & Debit Cards / UPI].
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Your order is confirmed only after successful payment and our acceptance.
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We reserve the right to cancel any order due to product unavailability, pricing error, or suspected fraud.
4. Shipping and Delivery
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Orders are processed and shipped within 5-7 business days.
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Delivery timelines may vary by location and courier service.
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We are not liable for delays due to external factors such as weather, customs, or courier issues.
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Free or paid shipping policies may apply as per ongoing offers.
5. Returns and Exchanges
We want you to love your jewellery! Please review our Return & Exchange Policy for details.
Generally:
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Returns/exchanges are accepted within 3 days of delivery for unused, unworn items with original packaging.
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Custom, personalized, or sale items are non-returnable.
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Refunds will be only provided through store credit.
6. Care Instructions
Silver jewellery naturally tarnishes over time. We recommend:
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Keeping pieces in airtight boxes or zip bags.
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Avoiding contact with perfume, water, or chemicals.
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Cleaning with a soft silver polishing cloth.
7. Intellectual Property
All content on this Site — including images, product designs, text, logos, and graphics — is owned by Hamsa Jaipur and protected under applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or use any content without our written permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
Our total liability for any claim shall not exceed the amount paid for the product purchased.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our Site, you consent to our data practices as outlined there.
10. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be posted on this page with the revised date.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.
12. Contact Us
For any questions about these Terms, please contact us:
📧 Email: hamsajaipur25@gmail.com
📞 Phone: +91- 9929934825